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Emergency Info Card

911 & Canadian Emergency Numbers — Free Medical ID Card

Canada's emergency number is 911 — for police, ambulance, and fire, in every province and territory. For non-emergency health advice in most of Canada, dial 811 to reach a provincial nurse line (Telehealth Ontario, HealthLink BC, etc.). Quebec uses Info-Santé at the same number.

Carrying a printed medical ID card with your allergies, medications, conditions, and an emergency contact helps paramedics and ER staff treat you correctly — especially if you live alone, have a chronic condition, or take multiple medications.

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Canada emergency numbers

Emergency services

911

Police, ambulance, fire — works in every Canadian province and territory. Use only for life-threatening or immediate-danger situations.

Provincial health line

811

Free 24/7 nurse advice line in most provinces (Ontario, BC, Alberta, NS, NB, etc.). Connects to Info-Santé in Quebec. For non-emergency medical questions.

Poison Control (national)

1-844-POISON-X

Canadian Association of Poison Control Centres routes to your provincial centre. Save your provincial number for faster access.

Crisis Services Canada (suicide / mental health)

988

24/7 talk-and-text support for anyone in mental health crisis. Free across Canada.

Family doctor

Local

Save your family doctor / GP number on your card so paramedics can contact them for your full medical history.

Local non-emergency police

Local

For minor incidents or to file a report. Each city has its own non-emergency line — save the one for where you live.

Why an emergency card matters in Canada

Canada's healthcare system is publicly funded and varies by province. Paramedics and ER staff rely heavily on patient-provided information for allergies, medications, and conditions — your provincial health card identifies you, but it doesn't carry your medical history. A printed wallet card is what closes that gap.

For Canadians with conditions like diabetes, heart disease, or who take blood thinners, a physical card on the fridge and in the wallet is also the most reliable backup when phones die in extreme cold — a real safety consideration in winter across most of the country.

For visitors and new Canadians, 911 works from any landline or mobile phone in any province, and operators can usually find a translator quickly. 811 connects to a registered nurse who can speak in multiple languages depending on the province.

Works for Canada residents in every major city

Toronto
Montreal
Vancouver
Calgary
Ottawa
Edmonton
Winnipeg
Quebec City
Halifax

In an emergency, call your local emergency number first — 911 (US/Canada), 999 (UK), 1122 (Pakistan), 112 (EU). This card is a supplement, not a substitute, for medical care.

Sources

We cite primary, authoritative sources. Read our editorial standards for how we research and verify information.

  1. Government of Canada Emergency preparedness — Get Prepared
  2. Canadian Association of Poison Control Centres Provincial poison control centres
  3. Health Canada Provincial and territorial health care
  4. Talk Suicide Canada 988 — Suicide Crisis Helpline

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