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Emergency Info Card

999, 111 & UK Emergency Numbers — Free Medical ID Card

The UK's main emergency number is 999 — used for police, ambulance, fire, and coastguard. 112 works the same way (it's the EU-wide number and is recognised by UK networks). For non-emergency medical advice — when you're unwell but not in immediate danger — call 111, the NHS non-emergency line, available 24 hours a day.

Carrying a printed medical ID card with your allergies, medications, conditions, and an emergency contact helps ambulance crews and A&E staff treat you correctly when you can't speak for yourself.

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the United Kingdom emergency numbers

Emergency services

999

Police, ambulance, fire, or coastguard. Use only when there is danger to life or a serious crime in progress.

EU emergency number

112

Works across the EU and on UK mobile networks. Routes to the same operators as 999.

NHS non-emergency

111

Free 24/7 NHS advice line for urgent but non-life-threatening medical issues. Operators can refer you to A&E, a GP, or send an ambulance if needed.

GP / family doctor

Local

Your registered GP for routine care. Save the number on your card so paramedics can contact them for your medical history.

NHS Direct (Wales / Scotland)

0845 46 47

Wales: NHS 111 Wales (or 0845 46 47). Scotland: NHS 24 on 111. Northern Ireland: GP out-of-hours service.

Police (non-emergency)

101

For crimes that are not in progress, anti-social behaviour, or general police questions. Free from any UK phone.

Why an emergency card matters in the United Kingdom

The NHS handles most medical emergencies in the UK at no cost at the point of use, but it relies heavily on accurate information. A wallet-sized medical ID card is especially useful for older adults, people on multiple prescriptions, and anyone with conditions like diabetes, epilepsy, or heart disease.

For travellers in the UK, both 999 and 112 work from any phone, and 112 will usually work from a foreign mobile that doesn't have UK service. NHS 111 is the place to start for urgent but non-life-threatening problems — they can dispatch an ambulance if needed, which prevents 999 from being overloaded.

Works for UK residents in every major city

London
Birmingham
Manchester
Glasgow
Edinburgh
Liverpool
Leeds
Cardiff
Belfast

In an emergency, call your local emergency number first — 911 (US/Canada), 999 (UK), 1122 (Pakistan), 112 (EU). This card is a supplement, not a substitute, for medical care.

Sources

We cite primary, authoritative sources. Read our editorial standards for how we research and verify information.

  1. GOV.UK When to call 999 — official guidance
  2. NHS When to use NHS 111
  3. NHS When to use 999 or A&E
  4. European Commission 112 — single European emergency number

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