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112, 108 & ERSS — Free Indian Emergency Medical ID Card

India's unified emergency number is 112 — police, ambulance, and fire, through the Emergency Response Support System (ERSS) launched by the Ministry of Home Affairs in 2018 and now operational in all states and union territories. In many states, 108 (GVK EMRI) remains the faster, better-known number for a free emergency ambulance.

Other critical numbers: 100 (police), 101 (fire), 102 (National Ambulance Service for maternal and child health), 1098 (Childline India for children in distress), and 181 (Women Helpline). A wallet card with these numbers is especially valuable in India — many seniors are unaware of 112, multi-state families face language barriers, and phone coverage can be unreliable in rural areas.

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India emergency numbers

Emergency Response Support System (Police / Fire / Ambulance)

112

India’s unified emergency number — connects to police, fire, and ambulance services. Launched in 2018 by the Ministry of Home Affairs, modeled on 911. Free from any phone, operational across all states and union territories.

Ambulance (GVK EMRI)

108

Free emergency ambulance service operated by GVK EMRI in most states. Often faster and better-known than 112 for medical emergencies, especially in Andhra Pradesh, Telangana, Gujarat, and other states where the service originated.

Police

100

Direct police emergency line — works nationwide. In areas where 112 is not yet fully responsive, 100 remains the primary police emergency number.

Fire

101

National fire service emergency number. Connects to the local fire station for fire emergencies and rescue operations.

National Ambulance Service (Maternal & Child Health)

102

Free ambulance service focused on pregnant women, new mothers, and sick infants. Operated under the National Health Mission for transport to the nearest public health facility.

Childline India

1098

India’s 24/7 emergency helpline for children in distress — abuse, trafficking, child labour, missing children, and medical emergencies involving minors. Operated by the Childline India Foundation under the Ministry of Women and Child Development.

Women Helpline

181

National helpline for women in distress — domestic violence, harassment, abuse, and emergencies. Free, 24/7, available in multiple languages across all states.

National Health Helpline (Ayushman Bharat)

1800 599 0019

Toll-free helpline for Ayushman Bharat — Pradhan Mantri Jan Arogya Yojana (PM-JAY) health insurance queries, hospital empanelment, and grievance redressal. Operated by the National Health Authority.

Why an emergency card matters in India

India's 112 Emergency Response Support System was rolled out state-by-state starting in 2018, modeled on the US 911 system. While 112 is now technically operational everywhere, the on-the-ground reality varies significantly. States like Kerala, Tamil Nadu, and Andhra Pradesh have mature, well-funded emergency response networks with GPS-tracked ambulances and trained paramedics. Some northeastern states and rural districts in central India still have thinner coverage and slower response times. In practice, many Indians — especially in states where GVK EMRI has operated for years — instinctively dial 108 for a medical emergency rather than 112.

A printed emergency card matters in India for several specific reasons. First, India's senior population is growing fast, and many older adults are unfamiliar with the newer 112 number — they grew up with 100, 101, and 108 as separate services. Second, multi-state families are common: someone from Tamil Nadu living in Delhi, or a Gujarati family visiting Kerala, may not know the local emergency infrastructure or the language of the state they're in. A card with the key numbers and personal medical details in English bridges that gap. Third, mobile network coverage remains patchy in rural and hilly areas — a physical card with emergency contacts, blood group, allergies, and medications can be read by any bystander or first responder without depending on a charged phone or data connection.

Include your blood group (critical in India where blood banks may need to match quickly), Aadhaar number or ABHA health ID (helps hospitals pull digital health records under the Ayushman Bharat Digital Mission), and the name and phone number of your nearest family contact. If you have an Ayushman Bharat (PM-JAY) card, note the beneficiary ID — it speeds up admission at empanelled hospitals.

Nationwide coverage

Used by India residents in every major city

The card works the same everywhere — emergency numbers, your medical info, and contacts on a printable PDF.

  • Mumbai
  • Delhi
  • Bangalore
  • Chennai
  • Kolkata
  • Hyderabad
  • Ahmedabad
  • Pune
  • Jaipur
  • Lucknow
  • Chandigarh
  • Kochi

In an emergency, call your local emergency number first 911 (US/Canada), 999 (UK), 1122 (Pakistan), 112 (EU). This card is a supplement, not a substitute, for medical care.

India emergency card — frequently asked questions

Sources

We cite primary, authoritative sources. Read our editorial standards for how we research and verify information.

  1. Ministry of Home Affairs, Government of India

    Emergency Response Support System (ERSS) — Dial 112
  2. GVK Emergency Management and Research Institute

    108 Emergency Ambulance Service
  3. National Health Authority, Government of India

    Ayushman Bharat — Pradhan Mantri Jan Arogya Yojana
  4. Ministry of Health and Family Welfare, Government of India

    National Health Mission — 102 & 108 Ambulance Services

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